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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
Subject to the terms set out below we are happy to offer a refund or exchange on all goods except goods which are special orders or nutrition products, or where we have expressly advised you that there is no right to return the goods ordered (save in the event the goods are faulty) provided the goods are returned to us within 14 days of delivery to you.
If you return goods to us and request a different size or alternative product we will send it out free of charge (subject to stock availability). If you require a refund (or the replacement item is not in stock) we aim to process refunds within 2 working days of receipt of the goods. It is your responsibility to ensure that the item is returned to us safely and securely and in saleable condition.
Refunds will be processed using the same method of payment used for the original purchase. Due to the high incidence of fraud, we regret that we are unable to offer any refund without a valid receipt/delivery note.
If the product is faulty or wrong due to a mistake on our part then we will send out replacements free of charge and supply you with a prepaid returns label. For all goods returned please include a letter giving details along with a copy of the original receipt. Returned goods must be unused and with all appropriate packaging and labelling intact.
Your rights to return goods are protected under the Consumer Protection (Distance Selling) Regulations 2000 which can be found at theConsumer Protection (Distance Selling) Regulations 2000 (legislation.gov.uk).
Season:2023
Brand:Surly Bikes
Code:THWtsorfrohTihw-pord-elbm
Designed to introduce unfamiliar riders to surly’s pavement and gravel line, preamble highlights surly’s most essential features: durable custom steel tubing, a renowned ride feel, and just the right mounts for running racks, fenders, and bottle cages. Available in flat-bar and drop-bar configurations, it’s disc-brake specific and shares a single-position vertical dropout with surly bridge club. For new weekend riders and veteran commuters, preamble makes it easier than ever to get out of the car and on top of tough and comfortable chromoly steel.
100% surly chromoly steel frame and fork; double-butted main trianglefive frame sizes to fit nearly every size rider (xs, s, m, l, xl), with a slightly sloped top tube on xs and small frames for improved standover and comfortfriendly with 1x and 2x drivetrainsmounts for racks, mudguards, and two bottle cages (located on the seat tube and down tube)clearance for 650b x 41mm tyres on xs–s frame sizes (with or without mudguards); 700c x 41mm tyres on m–xl frame sizes (with or without mudguards)