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ACTIV Cycles Delivery Details

We aim to despatch all goods in stock as quickly as possible. We will send you an email when the item is despatched along with tracking details. For bikes, please allow 2 days of processing time for the build and pre-delivery inspection.

DELIVERY OPTIONCOSTLEAD TIME*
Click and CollectFreeAvailable same day if in-store
Standard Delivery (Parts orders below £40) Royal Mail T48£2.952-4 working days
Standard Delivery (Parts orders over £40) Royal Mail T48Free2-4 working days
Priority Delivery Royal Mail T24£3.951-2 working days
Bulky Item Delivery**£19.992-4 working days
Boxed Bike Delivery (below £1000)£19.995-7 working days
Boxed Bike Delivery (over £1000)FREE5-7 working days
Personal Bike Delivery sub £1500 bike (South East England only)

£24.995-7 working days
Personal Bike Delivery above £1500 (Anywhere in UK exc. Scotland, )Free7-9 working days

We also offer a Personal Bike Delivery service across England and Wales. One of our expert team delivers and hands over the bike to your door, ensuring it's set up correctly for you. And no huge box to recycle at the tip!

About Boxed Bike Delivery

We will build the bike, perform the pre-delivery inspection, and pack the bike in a box for despatch to you. You will need to unpack the bike, align the handlebars, add on pedals, and adjust the saddle. For home delivery of a ready-to-ride bike, with the handover from an ACTiV staff member, choose our Personal Bike Delivery service.

For delivery enquiries regarding your order, please contact

sales@activcycles.co.uk or telephone: 01233 424002

*The delivery times given are for items in stock. If the item is at the supplier’s warehouse or on pre-order with an expected date, we will contact you to let you know the estimated despatch date.

**Bulky items include bike frames, bike forks, groupsets, rollers, turbo trainers, track pumps, wheels, and work stands.