We have a job vacancy for someone passionate about bikes to join our team of mechanics at our Ashford store. This is a full time role with competetive pay and great training opportunities, offering a range of different bikes to work on from mid to high end. Take a look at the details below and send your CV along with a covering letter to: Ashford@activcycles.co.uk
ACTiV Cycles is Kent’s premier independent bike shop with over 30 years of experience. We are dedicated to providing exceptional customer service and promoting cycling in the local community. We are a Trek Partner store and Cervelo Dealer, and carry a wide range of quality bikes and equipment, offer free bike fits, and in-store and home delivery options. This role is situated at our Ashford site, in Henwood Industrial Estate.
Role Description
This is a full-time on-site role for a bicycle mechanic/builder working alongside our team of mechanics. In this role you would be responsible for building, setup and pre-delivery inspection of bikes of various types, including road, mountain, eBikes, gravel, cyclocross, hybrids, and kids’ bikes. As part of a busy ecommerce business you would also prepare bikes for shipping with necessary packaging and paperwork. You will be responsible for the repair and maintenance of customer bikes, dealing with workshop bookings, communicating with customers to assess their bike repair needs and provide recommendations for service and maintenance, and also sourcing of parts for repairs.
Requirements and Qualifications
- Experience in Bicycle Repair and building
- Knowledge of various Bicycle types and components
- Cytech or equivalent technical qualification (minimum of level 1)
- Basic computer literacy
- Good communicator with staff and customers, building strong relationships
- Attention to detail and ability to problem solve
- Ability to work efficiently and independently
- Customer service skills and ability to provide recommendations for bike maintenance and repair
- Passion for cycling and eagerness to learn about new technologies and industry trends
Salary and Hours
Competitive dependent upon experience
Tuesday to Saturday 9am-5.30pm
Holiday
28 days including Bank Holidays
Benefits
- Competitive salary
- Bonus
- Pension
- Cycle to Work Scheme
- Generous staff discount scheme
